Return & Refund Policy

At Glorient Aromatics, we take pride in the quality and authenticity of our products. However, if you are not satisfied with your purchase, we are here to help under the following guidelines:

Return Window

* Returns are accepted within 2 days of delivery.

* Beyond this period, we will be unable to process any return or refund requests.

Return Conditions

To be eligible for a return:

* The product must be unused, sealed, and in its original condition and packaging.

* Items should be returned with a valid proof of purchase (invoice or order confirmation).

* Return is accepted only for valid reasons such as:

         > Damaged or defective product received

         > Wrong item sent

We do not accept returns for:

* Items purchased during discounts or sales

* Used or opened items

* Gift Pack

Return Address

All approved returns should be sent to the following address:

📍
Glorient Aromatics
Mo- Pansariyan,
District Kannauj – 209725
Uttar Pradesh, India

How to Request a Return

To initiate a return, please email us at glorientaromatics@gmail.com within 2 days of receiving your order. Kindly share:

* Your order ID

* Reason for return

* Photographic evidence (if the item is damaged or incorrect)

Our team will review your request and respond with the next steps.

Exchanges

We do not offer direct exchanges. If you wish to replace an item, please initiate a return as per our policy and place a new order for the desired item.

Refunds

Once your return is received and inspected:

* You will be notified of the refund approval status.

* If approved, the refund will be processed to your original payment method within 10 business days.

* Processing time may vary depending on your bank or card provider.

If 15 business days have passed since approval and you haven’t received the refund, please reach out to us at glorientaromatics@gmail.com.

Need Help?

For any questions related to returns, refunds, or shipping, feel free to email us at glorientaromatics@gmail.com.