Terms of Service

Last Updated: July 29, 2025

Welcome to Glorient Aromatics. By using our website www.glorientaromatics.in and purchasing from us, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

This website is operated by Glorient Aromatics, located at:
Mo- Pansariyan, District Kannauj – 209725, Uttar Pradesh, India
Email: info@glorientaromatics.com

These Terms apply to all users of the site, including browsers, customers, vendors, and others who access or use our services.

2. Use of Website

You agree:

* To use this website only for lawful purposes

* Not to misuse or interfere with the site’s functioning

* Not to reproduce, duplicate, sell or exploit any part of the service without express written permission

We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Services

Glorient Aromatics offers essential oils, carrier oils, attars, floral waters, sandalwood products, and other natural aromatic items. We make every effort to display our products as accurately as possible, but we do not guarantee that product descriptions, pricing, or images are error-free.

We reserve the right to modify or discontinue any product or service without notice.

4. Pricing and Payment

All prices are listed in INR (₹) and are inclusive/exclusive of applicable GST as stated.

We accept various forms of online payment (credit/debit cards, UPI, net banking, wallets). Payments are processed securely via third-party payment gateways.

We reserve the right to change prices at any time without prior notice.

5. Order Processing and Shipping

* Orders are usually processed within 1–3 business days.

* Delivery timelines depend on your location and chosen shipping method.

* You will receive a confirmation and tracking number once your order has been shipped.

We are not responsible for delays caused by courier services, weather conditions, or unforeseen events.

6. Returns and Refunds

Due to the nature of our products (essential oils and natural goods), we generally do not accept returns unless the product is damaged, defective, or the wrong item was delivered.

To request a return or refund, you must:

* Email us at info@glorientaromatics.com within 3 days of receiving your order

* Share order details and images of the product in question

* Return the product (if requested) in unused and original condition

Approved refunds will be processed to your original payment method within 7–10 business days.

7. Intellectual Property

All content on this site — including logos, images, text, and graphics — is the property of Glorient Aromatics and protected by applicable copyright and trademark laws.

You may not copy, reproduce, or distribute any content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Glorient Aromatics shall not be liable for:

* Any indirect, incidental, or consequential damages

* Any loss arising from delays, errors, or omissions

* Allergic reactions or misuse of products not used as per instructions

Always perform a patch test before using any natural product. Consult a healthcare provider if you are pregnant, nursing, or have medical conditions.

9. Third-Party Tools and Links

We may provide access to third-party tools or links (e.g., courier tracking, payment gateways). We do not monitor or have control over these services and are not responsible for their content or performance.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kannauj, Uttar Pradesh.

11. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

12. Contact Us

For any questions regarding these Terms, you can contact us:

📍 Glorient Aromatics
Mo- Pansariyan, District Kannauj – 209725
Uttar Pradesh, India
📧 info@glorientaromatics.com
🌐 www.glorientaromatics.in